Free shipping and returns within Germany

Shipping policy

1) Shipping costs and information:

Shipping of the goods is only possible to the countries listed below as standard. Depending on the size of your order, the goods will be shipped by DPD, UPS, DHL or a freight forwarder. You can find the respective shipping costs in the list below.

If you would like us to ship to another country, please write us an e-mail (ciao@studiosicily.de) before placing an order and state the item with the quantity and the delivery address with the country and the corresponding postcode. We will then inform you at short notice whether we can also ship to the desired country and - should delivery to the desired delivery address be possible - inform you of the shipping costs, as we have to ask our shipping partner in advance about the shipping option and the costs.

2) Shipping within the European Union:

For shipping we charge flat shipping prices per order within the following categories

Category 1 - Shipping within Germany: Free of charge

Category 2 - Shipping within EU: 13,90 €

Category 3 - Great Britain and Switzerland: 26,00 €

Category 4 - USA: 40,00 €

Category 5 - Australia, New Zealand, Russia, Canada, United Arab Emirates, Qatar, South Africa, Brazil, Argentina: 49,00 € (Standard), 71,00 € (Premium)

We deliver to the following EU countries (category 2):

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Republic of, Monaco.

For deliveries to countries outside the European Union, the costs as described above in categories 2, 3, 4 and 5 apply. Furthermore, there may be costs for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm and on import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do and specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.

3) Information on the calculation of the delivery date

The deadline for delivery begins on the day after the payment order is issued to the remitting bank in the case of payment in advance or on the day after the order is placed in the case of other payment methods and ends with the expiry of the last day of the deadline. If the last day of the period falls on a Saturday, Sunday or a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.

Delivery time within Germany: 3 - 4 working days

Delivery time to other EU countries, Great Britain and Switzerland: 5 - 12 working days

Delivery time to the USA: > 30 days (Standard), 8-16 days (Premium)

Delivery time to category 5: > 40 days (Standard), 8-12 days (Premium)